7 Ways to improve all your relationships, personal and professional.
Speaking with confidence is something that a lot of people have issues with. Doesn’t matter what business you are in. Whether you are in network marketing, construction, sales, real estate, it doesn’t matter. It’s kind of funny, maybe you can relate with me here. You are talking to a prospect or a client, things are going well, then it turns and you are left with “What just happened?” Or you talk to some people and you click and others you don’t. Don’t worry, it’s not just you LOL.
Speak with Confidence
Here are the tips I just picked up from one of my new favorite speakers Jerry Clark. He is awesome.
This all about listening:
Give your undivided attention: Most people are thinking about something else or thinking about what they are going to say. Thinking about work or what’s for dinner that night, etc… Give you full attention to the person you are talking to. It shows you care.
Nobody feels important when you are looking at everything that moves or when you hear every little noise. OR if you hear the phone ring and you stop the conversation to answer it. We all have call waiting and voice mails. If it’s important, that person will leave a message. I am not saying that you ignore an important call but when you are in an in depth conversation with someone, it’s okay to let the call go.
Keep an open mind:
When speaking to someone, you aren’t always going to agree with what they are saying. They are going to have beliefs that are different from yours. You may think that they are crazy and that is going to cause you to go “somewhere else”. Sometimes the person just wants to talk about what they learned or know about and tell you from their experiences. You may not agree with it but listen, they will appreciate it.
Don’t judge the delivery, judge the content:
Listen to what they are saying and the way they are saying it. Sometimes we get distracted with the persons accents or maybe bad grammar or “uh” “like” “well” etc… You end up missing the message.
Really? It has to be said because it happens all the time. Shoot, sometimes I do it. I kick myself as soon as it happens, LOL. What you are saying to the person is what they are talking about isn’t that important.
Stay on subject:
Stay on subject until the person is finished speaking. Most people have a hard enough time staying on subject. It’s bad enough to interrupt but to change the subject is just wrong.
Feed back what they said:
You “heard” something that was said but the person may have meant something else. It’s okay to feed the person back what they are saying to make sure you are both on the same page.
Speak with Confidence Extras
Give sincere compliments:
Not flattery but a compliment. Most people don’t get many compliments. You can when someone isn’t used to getting compliments by the way they react. You compliment them on something like their shirt and the immediately deflect it with “oh, I just picked this up for a few bucks at the store”. A sincere compliment will make someone feel good.
Use their name frequently:
The most important word to someone is their name. Use it in a sentence like “Steve, do you live around here” and then a few sentences later, try it again. Here’s the cool thing about this, it will help you remember their name haha.
Check it out, it’s difficult to not feel good when someone smiles at you. Try it next time you are with someone or passing them in the store. It’s contagious because you are spreading good feeling and you can’t help but to feel good.
Keep the conversation on them:
When they start getting the conversation on you, turn it back on them. It is way too easy to fall back into making the conversation all about you. It’s okay to talk about you but, wait your turn 😀
“To your legacy”